Skip to content
BUY 2 GET AN EXTRA 15% OFF! CODE: BF15
FREE SHIPPING ON ALL ORDERS OVER $80.00
Cart

Shipping & Delivery

It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

SHIPPING TO the Continental United States, Australia,

SERVICE

ORDER

COST($)

 SHIPPING TIME(BUSINESS DAY)

STANDARD

0-29

6.99

AVG 7-14

STANDARD

20-UP

FREE

AVG 7-14

 

SHIPPING TO Germany, Switzerland and the rest of European, Canada

SERVICE

ORDER

COST($)

 SHIPPING TIME(BUSINESS DAY)

STANDARD

0-29

6.99

AVG 10-20

STANDARD

29-UP

FREE

AVG 10-20

 

SHIPPING TO United Kingdom, Korea, Japan

SERVICE

ORDER

COST($)

 SHIPPING TIME(BUSINESS DAY)

STANDARD

0-29

6.99

AVG 6-12

STANDARD 29-UP FREE AVG 6-12

 

 

SHIPPING TO South Africa, Brazil, Mexico and the Rest of World

SERVICE

ORDER

COST($)

 SHIPPING TIME(BUSINESS DAY)

STANDARD

0-29

6.99

AVG 15-25

STANDARD

29-UP

FREE

AVG 15-25


 

DELIVERY

Your tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.  We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review. 

Please contact us within 60 days since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

 

IMPORTANT NOTICE:

  1. Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Shipping times have been affected. 
  2. Processing time: In order to guarantee the quality of our products, lumivivi has prepared your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
  3. Please note that some country may charge import tax, please contact our customer service service@lumivivi.com. We will provide you a satisfactory solution.
Customer service

For assistance, please email us at service@lumivivi.com


Happy to chat! Feel free to contact us using our form or chat service.